Last updated: August 2026

Welcome to Potter & Dwell. By accessing this website or purchasing from Potter & Dwell, you agree to these Terms & Conditions and any policies referred to within them.

Products & Orders

We make every reasonable effort to ensure product descriptions, pricing, images and availability are accurate. However, errors may occasionally occur.

Potter & Dwell may correct errors, update product information, modify or discontinue products, limit available quantities or cancel an order where we're unable to fulfil it or reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been received, the applicable amount paid will be refunded.

All prices are listed in Australian Dollars (AUD) unless otherwise stated. Available payment methods are displayed at checkout.

Shipping & Returns

Processing times, shipping costs, delivery information and tracking are outlined in our Shipping Policy.

Returns, exchanges, refunds and faulty or incorrect products are covered by our Returns & Refunds Policy.

Nothing in these Terms excludes or limits any rights or remedies available under applicable consumer law.

Memberships, Subscriptions & Digital Products

Some Potter & Dwell products and services may be offered as recurring memberships or subscriptions.

Recurring memberships and subscriptions may renew automatically until cancelled. Pricing, billing frequency, renewal, cancellation and other applicable conditions will be provided on the relevant product page and/or in any additional membership or subscription terms.

Where additional membership or subscription terms apply, those terms form part of these Terms & Conditions.

Digital products, publications and downloadable content are licensed to the purchaser for personal, non-commercial use only unless otherwise stated.

Purchasing digital content does not transfer copyright or ownership of the underlying artwork, illustrations, written content or other intellectual property.

Intellectual Property

Unless otherwise stated, original Potter & Dwell artwork, illustrations, designs, photography, written content and other creative works are owned by Courtney Bridges and used under the Potter & Dwell brand.

Purchasing a Potter & Dwell product does not transfer copyright or ownership of the underlying intellectual property.

For further information about the permitted use of our artwork and content, please see our Copyright & Licensing Policy.

User Conduct

You agree not to:

• Use this website for unlawful or fraudulent purposes.

• Interfere with the operation or security of the website.

• Attempt unauthorised access to our systems.

• Submit false, misleading or fraudulent information.

• Use or reproduce Potter & Dwell content in a way that infringes our intellectual property rights or the rights of others.

Third-Party Services

Our website may use or link to third-party services, including payment providers and other platforms. These services may be subject to their own terms and privacy policies.

Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

To the maximum extent permitted by applicable law, Potter & Dwell is not liable for indirect or consequential loss arising from the use of our website, products or services where such liability may lawfully be limited.

Changes to These Terms

We may update these Terms from time to time. Any updates will be published on this page with a revised Last updated date.

Contact Us

If you have any questions about these Terms & Conditions, please contact us.